Good to know before you go.
The details behind your monthly ritual. Clear answers, from your first grind to your first-box shipping reward.
Every month, we send you one bag of a single-origin coffee from a different country — roasted to order in Sydney and shipped fresh. Each box comes with a postcard from that origin, telling you the region, producer, process and tasting notes behind the beans.
By focusing on careful roasting methods, local craftsmanship, and timely distribution, 12 Origins guarantees a premium coffee experience that highlights the unique characteristics of each bean variety.
Keep your beans sealed, cool, and out of direct sunlight. An airtight container in a cupboard or pantry works best, and grinding just before brewing will help preserve that clean, fresh flavour we roast for.
It’s a surprise — that’s the point. Each month features a new country we’ve sourced specially for the subscription, so you always know what’s coming before it ships.
Yes. There’s no lock-in. You can pause, skip a month or cancel entirely from your account at any time — no fees, no phone calls.
If your first box isn’t for you, tell us within 30 days and we’ll make it right — refund or replacement, no hassle.
Every bag is roasted to order by our roasting partner in Sydney and shipped immediately — never pulled from a warehouse shelf. You’ll always find a roast date on the bag.
Yes. Choose from Whole Beans, Espresso, Filter, Pour Over, French Press or Aeropress, and either a 250g or 1kg bag — update your preference anytime before your next box ships.
Right now we only ship within Australia. Shipping is calculated at checkout from your delivery address, so you see the exact cost before you pay.
You’re charged when you sign up, then automatically on the same date each month until you pause or cancel.
Yes — select a gift subscription at checkout and we’ll include a note for the recipient with their first box.
Every box includes a stamped postcard from that month’s origin. Collect them as you go, and unlock rewards along the way — your first subscription box ships free, then a rare-lot bag, brew gear and early access to future lots.